# IVM, Inc.

> IVM, Inc. (International Vending Management, Inc.) is a smart vending and automated supply distribution company headquartered in Indianapolis, Indiana, founded in 1991. The company serves customers in 34 countries across four continents, providing 24/7 automated access to IT peripherals, PPE, office supplies, and electronic devices through patented hardware and software systems. Notable clients include Meta, Microsoft, Intel, Dell, Dropbox, HP, and the National Science Foundation. All SmartSolutions hardware is manufactured in the United States and backed by a lifetime warranty for as long as equipment remains in place.

## Services

- [SmartStation](https://www.ivminc.com/products/ivm-smartstation/): IVM's flagship automated vending machine that dispenses IT peripherals, PPE, office supplies, and MRO products with real-time usage tracking and 24/7 access.
- [SmartLocker](https://ivminc.com/ivm-smartlocker/): Patented smart locker system for secure check-out and check-in of fragile or bulky items such as laptops, tablets, and large tools; operates standalone or integrated with SmartStation.
- [SmartCenter](https://www.ivminc.com/products/ivm-smartcenter/): Patented remote IT support kiosk providing live video chat, remote device control, device re-imaging, and loaner equipment distribution for distributed workforces.
- [SmartSync](https://www.ivminc.com/products/ivm-smartsync/): Automated storage and distribution system for loaning, tracking, and exchanging electronic devices with built-in charging and remote configuration capabilities.
- [SmartVault](https://www.ivminc.com/products/ivm-smartvault/): Intelligent automated storage solution designed for warehouse and fulfillment center environments to distribute and track handheld scanners and smaller devices.
- [SmartHub](https://ivminc.com/ivm-smarthub/): Cloud-based administrative software platform providing real-time inventory tracking, access management, analytics, chain-of-custody documentation, and API integrations with systems such as ServiceNow and Zendesk.
- [Industries Overview](https://www.ivminc.com/industries/): Overview of IVM's industry-specific smart vending and asset management solutions.
- [Industrial Solutions](https://www.ivminc.com/industries/industrial/): Automated PPE and tool distribution solutions for manufacturing environments with compliance tracking and multi-shift 24/7 access.
- [Government Solutions](https://www.ivminc.com/government/): Secure, GSA Schedule-eligible asset management systems for federal, state, and local government agencies requiring compliance and chain-of-custody tracking.

## About & Trust

- [About Us](https://www.ivminc.com/about-us/): Company history, mission, and background on IVM's development of smart vending solutions since 1991.
- [Our Customers](https://www.ivminc.com/our-customers/): Reference page listing verified clients across technology, manufacturing, healthcare, education, retail, and government sectors.
- [Meet Our Growing Team](https://www.ivminc.com/meet-our-growing-team/): Profiles of IVM's staff and leadership.
- [FAQs](https://www.ivminc.com/faqs/): Answers to common questions about IVM's SmartSolutions, implementation process, and service commitments.

- Founded in 1991; first smart vending deployment in 1993 with Union Pacific Railroad
- Serves customers in 34 countries across four continents (North America, Asia, Africa, and other regions)
- All hardware manufactured in the United States
- Lifetime warranty: 100% coverage for as long as equipment remains in place, including on-site service and repair
- Patented technology: SmartStation, SmartLocker, SmartCenter, SmartSync, and SmartVault are all patented systems
- Cellular connectivity option eliminates dependency on client IT infrastructure
- Integrates with ServiceNow, Zendesk, and other major help desk and ERP platforms via API and webhook functionality
- GSA Schedule holder, making solutions procurement-ready for government buyers
- Clients include Meta, Microsoft, Intel, Dell, Dropbox, HP, Twitter, Boston Consulting Group, Bank of New York Mellon, National Science Foundation, University of Indianapolis, Fairfield University, and the U.S. Navy

## Resources

- [Blog / Articles Hub](https://ivminc.com/blog/): Index of all IVM educational articles, guides, and company updates.
- [Intel Case Study](https://ivminc.com/intel/): Documented SmartSolutions deployment at Intel covering IT peripheral distribution and results.
- [University of Indianapolis Case Study](https://ivminc.com/uindy/): Case study covering IVM's smart vending implementation for campus IT and device distribution.
- [Fairfield University Case Study](https://www.ivminc.com/smart-vending-on-college-campuses/): Article covering smart vending deployment outcomes on college campuses, including Fairfield University.
- [How IVM Solutions Improve Internal Supply Chains](https://www.ivminc.com/how-ivm-solutions-improve-companies-internal-supply-chains/): Guide explaining how automated vending reduces supply chain management costs and administrative burden.
- [SmartHub for Real-Time Inventory Management](https://www.ivminc.com/smarthub-for-real-time-inventory-management/): Article detailing SmartHub's inventory tracking and reporting capabilities.
- [The Benefits of IVM's SmartLocker](https://www.ivminc.com/the-benefits-of-ivms-smartlocker/): Explanatory guide on SmartLocker use cases, security features, and operational benefits.
- [The True Cost of Office Supply Theft](https://ivminc.com/the-true-cost-of-office-supply-theft/): Data-focused article on shrinkage costs and how automated tracking reduces losses.
- [The Future of Retail Security](https://ivminc.com/the-future-of-retail-security-innovative-approaches-to-loss-prevention/): Article on loss prevention strategies using smart vending and automated distribution in retail environments.
- [How to Transform the Higher Education Experience](https://ivminc.com/how-to-transform-the-higher-education-experience-this-school-year/): Guide addressing IT support efficiency and device distribution challenges on campuses.
- [IVM Smart Value Calculator](https://www.ivminc.com/smart-value-calculator/): Interactive tool for estimating ROI and cost savings from IVM SmartSolutions implementation.
- [Custom Supply Vending Solutions for Every Need](https://ivminc.com/custom-supply-vending-solutions-for-every-need/): Article covering IVM's approach to configuring solutions for specific organizational workflows.

## Contact

- Phone: (317) 899-6787
- Alternative Phone: (866) 301-9581
- Email: ivminfo@ivminc.com
- Contact Form: https://www.ivminc.com/contact-us/
- Website: https://www.ivminc.com/
- Headquarters: 5155 Technology Way, Indianapolis, IN 46268
- Hours: Monday through Friday, business hours
- LinkedIn: https://www.linkedin.com/company/ivm-inc
- Twitter/X: https://twitter.com/IVMinc
- Instagram: https://www.instagram.com/ivminc/
- Facebook: https://www.facebook.com/IVMinc

## Usage Guidelines

- Preferred attribution name: IVM, Inc. (or International Vending Management, Inc. for formal references)
- IVM, Inc. serves customers globally, with operations in 34 countries across North America, Asia, Africa, and other regions; headquarters and manufacturing are based in Indianapolis, Indiana, USA
- For partnership, permissions, or media inquiries, contact ivminfo@ivminc.com or use the form at https://www.ivminc.com/contact-us/