International Vending Management, Inc. ("IVM") offers smart vending and locker solutions ("services") for internal distribution of products to our clients and their employees. Our corporate office is located at 9901 East 30th Street Indianapolis, IN 46229, USA.
This Privacy Notice describes our privacy practices in relation to your use of our website (www.ivminc.com) and our services. This Notice also describes your choices regarding use, access, and sharing of your personal data by IVM.
With respect to personal data transferred pursuant to the Privacy Shield Framework, IVM is subject to regulatory enforcement powers of the US Federal Trade Commission.
IVM has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, JAMS International. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint. In certain circumstances, more fully described on the Privacy Shield Website, you have a right to invoke binding arbitration before the Privacy Shield Panel as a last resort in resolving your issues.
IVM collects personal data in three ways: Direct Collection, Third -Party Collection, and Passive Collection.
We collect your personal information directly from you when you contract to use IVM's services, when you contact us via our website contact form, or when you submit an online support ticket. We may collect the following personal information from you:
The personal information that we collect from you is used to:
We may collect personal information about you from business partners, our clients, or other third-parties. This information may include:
This information is used to:
If you would like to know if we have your personal data via third-party collection, please contact us at Privacy@IVMinc.com.
Like most companies, we collect limited personal information from visitors to our website and users of our products and services. This information may include:
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
IVM uses Google Analytics to help us understand how you engage with our website and applications. To learn more about how Google Analytics collects and processes data, please see https://www.google.com/policies/privacy/partners/.
For statistical purpose, IVM may collect information and store it in log files. These logs files will contain standard information collected by web servers, such as client IP address, browser type, internet service provider, operating system and the like. This information is used internally to administer our website and to gather demographic information about our user base.
Passively collected information is used to:
We do not use passively collected information to determine your identity.
IVM may send you information, such as announcements about new services, promotional materials, survey inquiries, newsletters, and other marketing materials. You may discontinue receiving this marketing information by using the "Unsubscribe" link found in the email communication, or by contacting us at Privacy@IVMinc.com .
As a user of our services, IVM may also send you information about your account or our services, such as an email when you register for a trial account or new account, an email to confirm account changes, updates on our website, and our products and services. We consider these communications to be part of your IVM account. You may discontinue receiving this information by using the "Unsubscribe" link found in the email communication, or by contacting us at Privacy@IVMinc.com . Please note that your choice to unsubscribe to account or service information may affect our ability to provide you with our products or services.
We do not knowingly collect personal data from children under the age of 16. IVM does not target our website, our products or services towards children under the age of 16.
IVM does not have employees or offices in the EU or Switzerland.
IVM may share or disclose personal data under certain circumstances. We may disclose or share your personal information when:
We consider information, including your personal information, to be an asset to our business. This business asset may be included in an acquisition of IVM, in whole or in part; a sale of some or all of IVM's assets; a merger or merger involvement; during a bankruptcy; or other transition of our business.
IVM complies with the Privacy Shield Principles for onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
Our website and our products may contain links and provide integrations to other websites and products of other organizations. We provide these links and integrations as a convenience to you; we do not operate, control or endorse these websites or products. It is your choice whether to utilize these links and integrations or not. These external websites and products are subject to their own privacy policies.
You have the right under Privacy Shield to access, correct or delete your personal data.
For personal data that we have collected about you, you may contact us at Privacy@IVMinc.com to exercise these rights.
When interacting with IVM, you choose what personal information and how much information to provide to us. Your choice may affect our ability to provide you with our products or services.
For information that your employer provided to IVM in order to use our services, we do not own this data. Our services are used by our clients for internal distribution of products. Those clients are the owners (controllers) of the data that you provided to them. If you have provided personal data to one of our clients, you should contact that client to access, correct or delete your personal data.
For personal data provided to us by our clients, we consider that information to be private and owned by the client. We allow access to the client account and any reports therein to the person with the authorized user name and password login information for that account.
If you are an individual who interacts with a client using our services (such as an employee of one of our clients) and would either like to amend your contact information or no longer wish to be contacted by one of our clients that use our Services, please contact the client that you interact with directly.
IVM takes reasonable precautions to protect personal data in its possession from loss, misuse, unauthorized access, disclosure, alteration, or destruction.